As expected, the Optimum (Cablevision) sales person called again today. Just for the record, I missed the morning call as I was out and knew that the 3 pm ring had to be HIM. I thought when I answered he'd spout something like "well, it's about time." No such luck. It was one of those sales office auto dialers when you answer there is that 5 second delay until the seller gets on the phone. I'm sure he had no idea (as previously stated) that he'd called me over 200 times.
So I decided to give it a shot. I realized that this person was the same person I spoke to a few months ago. That wasn't a good feeling because he was unable then to answer some of my technical questions. I even said to him we'd spoken before. It didn't phase him. He probably speaks to 84 people a day like me. I gave him an "A" for effort and a C+ for execution. I corrected him on my name pronounciation (for no reason) at least 3 times.. I gave up on that and I also asked him to stop hyping the overkilled rewards program where we can see a free movie (only on a Tuesday) once a month at certain theaters..There were other perks too but I just want all my crap to work correctly. I don't want to kill any time waiting for service calls..
I'll cut through the details (which I like to do).. The overall package will clearly save me some money ($100/month) so that's why I agreed to it. I gave up on the tech questions and figure I'll talk to the installer when he comes here in 2 weeks. I was assured that they (Optimum) will take care of all the landline cancellation and transferrence of my existing phone numbers. To quote my main man -- "You don't gotta do nothin"... Ahhhhh, that's soothing..
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment